Patients & Visitors
Current Visitor Guidelines - Effective October 2, 2020
- One (1) caregiver is allowed per COVID-negative patient.
- COVID-negative patients in intensive care units will be allowed one (1) caregiver per day between the hours of 2 p.m. and 5 p.m.
- Additional restrictions may apply based on certain circumstances, such as the facility’s COVID-19 status.
- Two (2) caregivers are allowed per patient ages 17 and younger.
- Visitation for COVID-positive patients ages 18 and older is restricted. If you have a loved one in one of these areas, we encourage you to use other means of communication such as phone calls or video calls.
- Caregivers are encouraged to be immediate family members or significant others ages 18 and older.
- Caregivers for patients who are here for a short period of time, such as lab or radiology visits, are encouraged to wait outside when possible due to limited waiting room capacity and social distancing requirements.
- Caregivers must wear a face covering at all times while in the facility.
- Caregivers will be screened upon entering the facility and on a daily basis if the visitor is staying with the patient overnight. As recommended by the Centers for Medicare and Medicaid Services (CMS), any individual with symptoms or who has been advised to self-quarantine because of exposure will not be allowed to enter.
- Caregivers will be required to sanitize their hands when entering the hospital and when entering or exiting patient rooms. Caregivers should continue to wash their hands frequently during a prolonged visit.
- Caregivers may be required to wear additional personal protective equipment depending on the patient’s clinical status.
While you are here as a caregiver, please adhere to the following:
- Remain in the patient room and limit travel outside of the room to a meal break or leaving for the day.
- Wear a face covering at all times when in the facility.
- Sanitize your hands when entering the hospital and when entering or exiting the patient room. Continue to wash your hands frequently during a prolonged visit.
Additional requirements or restrictions may apply as allowed by Alabama’s current Safer at Home order and by federal guidance from the Centers of Medicare and Medicaid Services.
Visitor Entrances:
Access to the hospital is limited. Visitors may enter the hospital through Outpatient Registration or the Doctors Center during the hours listed below. Please note that visitor entrance to the hospital, with the exception of visitors for emergency room patients, will not be allowed outside of these hours.
Outpatient Registration Entrance:
Monday through Friday: 4:45 a.m. – 8 p.m.
Saturday and Sunday: 6 a.m. – 8 p.m.
Doctors Center Entrance:
Monday through Friday: 7:30 a.m. – 5:30 p.m.
Emergency Room:
24 Hours (limited to ER visitation only)
Additional Visiting Policies
- Visitors must wear shoes at all times.
- Flowers Hospital is a tobacco-free campus, and smoking is not allowed. This includes all electronic smoking devices such as e-cigarettes and vapors.
- Ask the patient’s nurse before bringing in food from outside facilities. Diet restrictions may be necessary for appropriate patient care.
At Flowers Hospital, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
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